cric5's Commitment to Responsible Play
Gaming is for entertainment only. cric5 is always ready to keep you safe with deposit limits, self-exclusion and 24/7 support.
cric5 believes every player has the right to enjoy entertainment in a safe environment.
What is Responsible Gaming and why does it matter?
Responsible Gaming refers to an attitude and set of habits in which a player consciously manages their time, money and emotions. At cric5 we believe online betting and casino gaming should be purely for entertainment — free from pressure or anxiety. That is why we have built several protective tools and features into our platform to help you stay in control at all times.
Online gaming is growing in popularity across Bangladesh — from cricket betting to slot games, people are now taking part from home. In this environment, building responsible gaming habits is more important than ever. cric5 wants to stand by you and make sure gaming plays a positive role in your life.
Remember — gaming is never a source of income; it is an entertainment activity. If you ever feel you are crossing the boundaries of responsible play, contact our 24/7 live chat support immediately.
Our Protective Tools
cric5 provides these features to keep you safe.
Deposit Limit
Set a limit on how much money you can deposit daily, weekly or monthly. Once a limit is set, lowering it takes effect immediately, but increasing it requires a cooling-off period.
Time-Out
If you want to take a temporary break from gaming, pause your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place bets.
Self-Exclusion
If gaming feels like it is becoming a problem, use the self-exclusion tool to deactivate your account for an extended period (6 months to 5 years). This decision remains in place until the chosen period is over.
Budget Tracking
Log in to your account at any time to see a full record of your total deposits, withdrawals and gaming spend. Keeping an eye on your own spending is the first step in responsible gaming.
Reality Check
A notification will appear at set intervals to remind you how long you have been playing and how much you have won or lost. This awareness helps you make informed decisions.
24/7 Bengali Support
For any concerns or issues related to responsible gaming, contact our Bengali live chat support team. Our trained representatives are always ready to help you.
10 Tips for Responsible Gaming
Following these simple but effective steps will keep gaming enjoyable and in control at all times.
cric5 is for people aged 21 and above only. Age is verified at account registration.
Set Your Budget in Advance
Before you start playing, decide how much you are willing to spend. Never go beyond that budget — even if you are on a winning streak.
Do Not Try to Chase Losses
Placing bigger bets after a loss to try to recover money goes against responsible gaming. Each game's outcome is independent.
Take Regular Breaks
Avoid playing for long stretches without stopping. Take at least a 10–15 minute break every hour and turn your attention to something else.
Do Not Play Under Stress
Stay away from gaming when you are angry, anxious, frustrated or under mental pressure. It is harder to make sound decisions in that state.
Do Not Treat Gaming as a Source of Income
Online gaming is entirely for entertainment. Never bet with money set aside for essentials or savings.
Talk Openly with Family and Friends
Discuss your gaming habits with the people close to you. Their perspective will help keep you on the right track.
Do Not Play Under the Influence of Alcohol or Other Substances
Substances impair decision-making, which increases the risk of significant losses.
Stick to a Set Time Limit
Decide in advance how long you will play each day and follow that time limit strictly.
Use Deposit Limits and Other Tools
Make active use of all the protective tools cric5 provides — they are built for your own safety.
Seek Help if You Have a Problem
If you lose control over your gaming, do not feel ashamed — seek help right away. cric5's support team and professional organisations are always here for you.
Warning Signs of Problem Gaming
If any of the signs below appear, take action immediately.
You keep placing larger bets to recover lost money and cannot stop yourself.
You are spending time meant for family, friends or work on gaming, and daily responsibilities are being neglected.
You are taking on debt, drawing on savings or using family money to cover gaming costs.
You feel restless, irritable or uncomfortable when you are unable to play.
You are lying to or hiding things from family or friends to conceal your gaming habits.
You repeatedly exceed your set budget and cannot stop yourself.
Remember: the signs above indicate a treatable condition. Seeking help is not a sign of weakness — it takes courage. Contact cric5's support team and we are ready to point you in the right direction.
21+ Age Requirement
cric5 strictly ensures that only people aged 21 and above can open an account and play on the platform. It is our responsibility to keep underage individuals completely away from gaming.
If there are children or teenagers in your household, make sure they cannot access your account. Lock your device with a password and keep your login details private.
- Age is verified at registration using a national ID card or passport.
- Additional verification may be requested at any time if underage use is suspected.
- Withdrawals are held until age verification is complete.
Protecting Minors
Take the steps below to prevent your child or any younger family member from accessing online gaming sites:
- Use a PIN, password or fingerprint lock on your device.
- Install parental control software on your browser.
- Never save your login details if other family members use the same device.
- Avoid playing online games in front of children.
How to Get Help
If you are struggling to control your gaming, take the steps below.
Contact Live Chat
Speak directly with our support team through cric5's 24/7 Bengali live chat. Any responsible gaming request — deposit limits, self-exclusion — is processed immediately.
Send an Email
You can email us at [email protected]. Your request will be handled with the highest priority and complete confidentiality.
Use Account Settings
Log in to your cric5 account and request a deposit limit, time-out or self-exclusion directly from your profile settings.
Frequently Asked Questions
Find answers to the most common questions about responsible gaming here.
Enjoy Safe Gaming
Play responsibly and enjoy cric5's wide range of games. If you need help, we are always here.